What you will learn in this article:
How to configure granular shipping, packaging, return, handling, and warehouse costs.
Crucial re-authentication steps required for Shopify integration users.
How Admetrics matches and calculates multi-item and multi-region cost structures.
Where to analyze these broken-down logistics metrics across your dashboards.
What’s New
The Logistic Costs feature replaces the legacy shipping costs configuration with an advanced, granular cost-modeling engine. Clients can now define multi-layered cost structures encompassing shipping, packaging, returns, handling, storage, and fixed warehouse fees, which Admetrics automatically deducts from gross profit across your dashboards and P&L reports.
Who Is This For
This feature is designed for e-commerce store owners, financial analysts, and operations managers using Admetrics who want to eliminate profit margin blind spots by mapping their exact fulfillment and overhead cost structures.
⚠️ Caution
Critical Note for Shopify Users: This feature requires updated Shopify permissions (shipping types, weights, and measures).
You must re-authenticate your Shopify connection before these settings will calculate accurately:
Navigate to Settings → Integrations.
Open your Shopify connection.
Complete the re-authentication flow to grant access to shipping types, weights, and measures.
1. Navigating the Interface
Go to Settings → Logistic costs.
The dashboard is divided into two primary tabs:
• Logistic costs: Cost blocks applied per individual order, item, or return.
• Warehouse costs (Fixed costs): Fixed operational expenses calculated on a daily or monthly basis.
2. Managing Logistic Cost Blocks
Each block defines specific shipping, return, handling, and storage configurations, alongside the parameters that trigger them.
The main list view displays the Region, Start Date, Shipping Type, and Sales Channel for each block. Use the actions on the right side of each row to edit (pencil), duplicate (copy), or delete (trash) a block. Click Add shipping and handling cost in the top right corner to create a new block.
Important: All cost values must be entered as net values (excluding taxes).
3. General Settings
Field | Description |
Title | The name of the cost block (e.g., "Shipping Default", "Express Delivery AT"). |
Region | The country or group of countries the block applies to. Selecting "All" applies it globally. |
Start date | The effective date for the block, allowing you to version and track cost changes over time. |
Shipping type | Maps directly to your Shopify Shipping type (e.g., normal, express) or can be set to "Any". |
Sales channel | Limits the block to a specific sales channel or applies to "All". |
4. Restrictions
By default, no additional restrictions are applied. To restrict a cost block beyond the general settings, click Add restriction to isolate the configuration to specific:
Products
Product variants
Product SKUs
Product types
Product tags
5. Shipping & Packaging
Toggle between two calculation methods:
• Fixed: Flat net amounts applied uniformly (Pack costs, Shipping cost, Other costs).
• Weight-based: Allows you to create multiple weight tiers. Define the minimum and maximum weight for each tier, and assign specific packaging, shipping, and secondary costs to each.
For fixed blocks, the weight is unbounded (min 0, max unlimited).
6. Return Costs
Toggle between:
• Fixed: A single flat Return cost amount.
• Weight-based: Tiered constraints defined by minimum and maximum weight limits.
Use Add return costs tier to add rows.
7. Handling & Storage Costs
All fields in this section are optional. Leave fields at 0.00 or 0% to bypass them.
Revenue level handling costs:
Handling fee from net revenue: A percentage of net revenue charged for order processing.
Item level costs:
Storage cost per item
Cost per first item
Cost per subsequent item
Cost per subsequent item (same SKU)
Cost per returned item
Order level costs:
Cost per order
Cost per returned order
Cost per new customer
8. How Costs Are Matched
When multiple cost blocks qualify for an order, Admetrics resolves calculations using the following priority framework:
Specificity Rules: The most specific rule configuration always wins. The Fallback block is only triggered if zero alternative matches exist.
Conflicting Costs within an Order: If different costs apply to an individual order, the more expensive shipping cost calculation is prioritized.
Specific cases:
Multiple SKUs with Separate Blocks: Costs are split and calculated independently per block (treated as separate packages).
Multiple Matching Blocks for a Single SKU: The block displaying the higher shipping & packaging tier cost is executed.
Multiple Shipping Types in an Order: Shipping types are maintained per line item and costed out separately.
9. Warehouse Costs (Fixed Costs)
To input operational overhead unrelated to transaction volume, click Add warehouse costs:
Field | Description |
Title | Name of the warehouse cost (e.g. "Warehouse AT"). |
Region | Country or group of countries. |
Start date | Date the cost begins. |
Application | Daily or Monthly. |
Cost | The fixed amount per day or per month. |
*Each entry can be edited or removed.
10. Where These Costs Appear
Once configured, these costs automatically feed into your Admetrics performance dashboards and the comprehensive P&L Report. Expanding the shipping cost row reveals the following granular breakdown:
Shipping & logistics costs (total)
General warehouse and handling costs
• Fixed warehouse costs
• Packaging costs
• Handling & picking costs
• Handling fee % from net revenue
• Handling cost - new customers
• Handling cost - first item
• Handling cost - per subsequent item
• Handling cost - per order
Storage costs
• Storage cost per item
Return costs
• Cost per returned item
• Return cost (total block)
• Handling cost per returned item
• Handling cost per returned order
Configuring your detailed logistic costs ensures that your Admetrics profitability data remains completely aligned with your real-world bottom line. If you need help mapping a complex tier structure, contact Admetrics Support at [email protected].